Adding Custom Questions

Getting Started

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All Steps at a Glance – ESG Reporting

Creating Report

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Mapping Double Materiality Assessment Results

Configuring the Report Questionnaire

Structure of the Report Questionnaire

Using the Questionnaire Builder

Adding Custom Questions

Adding Formula-Based KPIs

Starting Data Collection

Collecting Data for ESG Report

Checking Data

Generating ESG Report

Exporting Data

Creating Custom Emission Factors

Reopening an ESG Report

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Data Collection

Glossary

As an ESG Administrator, you can extend the ESRS, ESRS 2.0, or VSME questionnaire with your own custom questions. Custom questions let you collect company-specific metrics, voluntary disclosures, or internal KPIs that go beyond the standard framework content, within the same governed data collection workflow.

You add custom questions in the Questionnaire builder, directly under the disclosure requirement they belong to. This page describes how to add, reorder, and delete them.

Custom questions can only be added by an ESG Administrator and only while the questionnaire is editable, i.e., while you are working on a draft (see Using the Questionnaire Builder). ESG Data Collectors and reviewers cannot add custom questions.

When you add a custom question, you first choose its type. The following types are available:

Type	Description
Text input	Free text field.
Numeric input	Numeric field, optionally with a unit and with 0 or 2 decimal places.
Monetary	Amount of money, formatted in the report currency with 2 decimal places.
Yes/No	Yes/no question.
Static table	A table with fixed rows and fixed columns.
Dynamic table	A table with fixed columns and flexible rows, where the ESG Data Collector adds the rows during data collection.

In addition, the Custom information section of the dialog offers one entry that is not answered by an ESG Data Collector:

Type	Description
Formula-based KPI	A calculated value. It is calculated from the answers to other questions of the questionnaire and is read-only during data collection (see Adding Formula-Based KPIs).

In the Questionnaire builder, click Edit to start a draft.

Expand the questionnaire down to the disclosure requirement to which you want to add a custom question.

On the disclosure requirement, click + Add custom question.

In the Add custom question dialog, select the type of question you want to add, then click Next.

The 'Add custom question' dialog with the six question type options in the 'Custom question' section and the 'Formula-based KPI' option in the 'Custom information' section. — Choosing the type of custom question

Enter the question details and complete the question (see Single Questions or Table Questions below).

When you add a custom question, the following applies:

The question is inserted at the

top

of the existing questions within the disclosure requirement.

The question is marked with a

Custom

badge in the questionnaire builder (see

Displaying the 'Custom' Badge

below).

The question is assigned to

all reporting entities

by default. You can change the assignment in the same way as for standard questions (see

Using the Questionnaire Builder

If the parent disclosure requirement is hidden, the custom question is hidden as well.

Custom questions are part of the questionnaire draft. Click Apply changes in the questionnaire builder to save them. Click Discard to remove all changes made in the draft.

For Text input, Numeric input, Monetary, and Yes/No questions, you go straight to the question details after selecting the type.

Complete the following fields, then click Add:

Field	Description
Question number	An identifier of your choice, e.g., `CQ-1`. It is not renumbered automatically when you reorder questions.
Question text	The question shown to the ESG Data Collector.
Unit	Optional. The unit of measurement displayed to the ESG Data Collector next to the answer field, for example `tCO2e`, `MWh`, or `FTE`. Note: Only available for Numeric input questions.
Decimal places	Optional. A drop-down list with the options 0 and 2, set to 0 by default. The setting controls how the entry of the ESG Data Collector is formatted: with 0 decimal places, an entry of `1234.56` is displayed as `1,234`. Note: Only available for Numeric input questions.
Guideline text	Reference text for the question, comparable to the guideline text of standard questions.
Additional guidance	Company-specific instructions, examples, or internal references.

The 'Add custom question: Text input' dialog displays the fields Question number, Question text, Guideline text, and Additional guidance. — Entering the details of a single custom question

For Static table and Dynamic table questions, you first enter the same question details as for a single question, then click Next to define the table structure. The dialog for adding a table appears as follows, for example:

The '+ Add row' drop-down list displays the options 'Add empty value row' and 'Add total row'. — Defining the table structure for a static table

On the Define the table structure screen:

Click + Add column for each column you need. Enter a column label and select the column type: Text, Numeric, or Monetary.

For Numeric columns, a second drop-down list appears in which you select 0 decimal or 2 decimals. The default is 2 decimals.

Add the rows. The available row types depend on the table type:

For a static table, click + Add row and choose the row type:

Add empty value row

— a row for the ESG Data Collector to fill in.

Add total row

— a row that automatically sums the numeric and monetary columns during data collection.

Enter a label for each row.

For a dynamic table, only + Add total row is available, because the value rows are added by the ESG Data Collector during data collection. The table structure displays the note The rows will be added by the data collector, and the total row is labelled Total value.

Click Add to create the custom question.

When you delete a column or row from a table question that already contains collected data, a warning appears before the data is removed. Deleting the column or row also deletes the data that has been collected for it.

Custom questions are marked with a Custom badge so that you can distinguish them from standard framework questions. The badge is shown:

In the

Questionnaire builder

In the

aggregated report

(see

Generating ESG Report

The badge is not shown to ESG Data Collectors in the data collection interface or to reviewers in the review interface, so that custom questions look and behave like standard questions during data collection.

You can change the details of a custom question as long as the questionnaire is editable, i.e., while you are working on a draft.

Click the three-dot icon next to the custom question and select Edit.

Change the details in the Edit custom question dialog.

Note: The question type cannot be changed.

Click Save.

Click Apply changes in the questionnaire builder to save your changes.

If you change the Unit of a custom question for which responses have already been collected, these responses are deleted. Before the change is applied, the dialog Change Unit appears. Click Change Unit to delete the responses and apply the new unit, or Cancel to keep the current unit. If no responses have been collected yet, the unit is changed without a confirmation.

You can change the order of custom questions within a disclosure requirement:

Navigate to the custom question you want to reorder.

Drag the question to its new position within the same disclosure requirement. You cannot move a custom question into a different disclosure requirement.

Click Apply changes to save the new order and data.

The question number does not change when you reorder questions.

A custom question with a drag handle on the left, used to reorder the question within the disclosure requirement. — Option for reordering a custom question

To delete a custom question, click the three-dot icon next to it and select Delete. Remember to click Apply changes to save your changes.

Before you delete a question or a table column, check whether the formula of a formula-based KPI refers to it. If a value used in a formula is no longer part of the questionnaire, the KPI can no longer be calculated and the formula has to be corrected. Use the Preview option of a KPI to see what its formula refers to.

Once your questionnaire is complete, continue with Starting Data Collection. For how custom questions are filled out, see Filling Out Report Questionnaire.

This content was generated using AI and reviewed by Lucanet subject matter experts before publication.

Last updated on Sep 28, 2026

Overview

Question Types

Adding a Custom Question

Single Questions

Table Questions

Displaying the 'Custom' Badge

Editing a Custom Question

Reordering Custom Questions

Deleting a Custom Question