---
title: "E-Mail Templates"
description: "The E-mail templatesworkspace allows you to create templates for e-mails for specific intentions. These templates are triggered by events, expanded/enriched with appropriate content, and sent to users of Income Taxes."
source_url: https://support.lucanet.com/en/documentation/income-taxes/tax-administration/email-templates
language: en
last_updated: 2026-05-01
---
# E-Mail Templates

## Overview

The **E-mail templates** workspace allows you to create templates for e-mails for specific intentions. These templates are triggered by events, expanded/enriched with appropriate content, and sent to users of Income Taxes.

## Navigation

The **E-mail templates** workspace can be found under **Tax Administration | E-mail templates**.

The **E-mail templates** workspace is displayed as follows, for example:

!['E-mail templates' workspace](https://support.lucanet.com/assets/docs-images/income-taxes/tax-administration/email-templates/_images/en/worksapce-email-templates.png)
'E-mail templates' workspace

## Options

The table displays the e-mail templates that have already been created. The following options are available:

- Click the recycle bin icon to delete an e-mail template.
- Click the edit icon to edit an e-mail template.
- Click on a row in the table to display a preview of the template on the right side of the workspace. You will find the language-specific templates on the respective tabs – provided they have been defined.

## Creating and Configuring an E-Mail Template

To create a new e-mail template:

1. In the **E-mail template** workspace, click **Create**.

    **Note**: If the **Create** button is not displayed, you have already created a template for all available **template intentions**. In this case, you can only edit or delete an existing template. The following area is displayed:

    ![Create E-mail template](https://support.lucanet.com/assets/docs-images/income-taxes/tax-administration/email-templates/_images/en/create_email_template.png)
    Create E-mail template

2. Select the desired **template intention** from the drop-down list.

3. Enter an appropriate e-mail subject for this **template intention** in the **Subject** field.

4. Format the e-mail in the text editor using the available text formatting tools.

5. If necessary, use the tabs **German** _,_ **English** and **French** to create additional language-specific templates.