---
title: "E-mail Configuration"
description: "In the workspace E-mail configuration, you can configure e-mail servers that are used to send e-mail templates."
source_url: https://support.lucanet.com/en/documentation/income-taxes/tax-administration/e-mail-configuration
language: en
last_updated: 2026-05-01
---
# E-mail Configuration

## Overview

In the workspace **E-mail configuration**, you can configure e-mail servers that are used to send e-mail templates.

## Heading

The **E-mail configuration** workspace can be found under **Tax Administration | E-mail configuration**.

The **E-mail configuration** workspace is displayed as follows (for example):

!['E-mail configuration' workspace](https://support.lucanet.com/assets/docs-images/income-taxes/tax-administration/e-mail-configuration/_images/en/config-email.png)
'E-mail configuration' workspace

All configured e-mail servers are displayed in the table. The columns of the table contain the following information:

- **ID**: Technical ID of the configuration
- **Intention**: Intention for which the server configuration was created
- **Host**: Host of the e-mail server
- **User name**: User name for authorization and authentication on the e-mail server
- **Port**: Port of the e-mail server
- **Archived**: E-mail server configuration is active or archived

The table displays the e-mail templates that have already been created.

## Options

The following options are available:

| Option | Description |
|---------|---------|
| the edit icon | Opens the configuration in edit mode |
| the details icon | Opens the configuration in read-only mode |
| the recycle bin icon | Archives the configuration |
| the restore icon | Restores an archived configuration, provided that no other active configuration with the same intention exists |

## Creating an E-mail Configuration

To create a new e-mail configuration:

1. Click **Create** to create a new e-mail server configuration.

    **Note**: If the **Create** button is not displayed, you have created a configuration for all available **intentions**. In this case, you can archive or edit an active configuration.

2. The configuration options are displayed as follows:

    ![Options for an e-mail configuration](https://support.lucanet.com/assets/docs-images/income-taxes/tax-administration/e-mail-configuration/_images/en/server_config_details.png)
    Options for an e-mail configuration

3. Choose the desired **intention** from the drop-down list.

4. Configure the additional fields (see following section).
## Setting Up an E-Mail Configuration

The following options are available for e-mail configurations:

| Option | Description |
|---------|---------|
| Host | Host name of the SMTP server |
| User name | User name for the SMTP server. The user name is used as the sender e-mail address. If the user name is not a valid e-mail address, a sender e-mail address must be specified. |
| Sender's e-mail address | As an alternative to the user name, a sender e-mail address can be specified in this field. If the user name is not a valid e-mail address, specifying the sender e-mail address is mandatory. |
| Password | User's password for the SMTP server |
| Port | Port of the SMTP server |
| Authentication using 'AUTH' command | Authenticate users with the **AUTH command** |
| Connection using SSL | Use SSL for the connection |
| Trust all hosts | If an SSL connection is used, all hosts will be trusted. |
| TLS-protected connection | **STARTTLS** command is used to switch the connection to a TLS-protected connection |
| Send 'RSET' command instead of 'NOOP' command | Use **RSET** command instead of **NOOP** command |
| Success message of 'NOOP' command only with response code 250 | Success message of **NOOP** command will only be recognized with response code 250 |

## Testing Connection

After the e-mail configuration has been successfully saved, you can test the connection to the e-mail server. To do this, click **Test connection**. If the connection is established successfully, a success message is displayed; otherwise, an error message is shown.

## Sending Test E-Mail

To test whether the system can actually send e-mails correctly, you can send a test e-mail. To do so, proceed as follows:

1. In the **Test e-mail address** field, enter an e-mail address that you can access.

2. Click **Send test e-mail**.

3. Then check the appropriate inbox. If an e-mail with the subject **Portal Mail configuration test. Do not reply** and **Testmail from Lucanet Tax Administration** in the body has been received, the test was successful.

4. Otherwise, check the e-mail server configuration and send another test e-mail.