---
title: "Managing Lucanet Licenses"
description: "Overview of licensed solutions, license packages, and license slots in the Lucanet CFO Solution Platform, and self-service license upgrades by License Managers."
source_url: https://support.lucanet.cloud/en/documentation/administration/platform-management/licenses
language: en
last_updated: 2023-08-16
---
# Managing Lucanet Licenses

## Overview

The **Lucanet licenses** workspace provides an overview of your licensed solutions, their license packages, the used license slots per user role, and the licensed reporting entities. Users with the **License Manager** role can request license upgrades directly from the Lucanet CFO Solution Platform.

## Navigation

The **Lucanet licenses** workspace can be found under **Administration | Platform management** and is displayed as follows, for example:

'Lucanet licenses' workspace

## License Information in the 'Lucanet Licenses' Workspace

You can view the following information in the **Lucanet licenses** workspace:

- All the **solutions** currently available on the Lucanet CFO Solution Platform,and which one(s) you have a license for
- Which **license package** you have purchased for each solution. For more information on our license packages, see [Find the perfect solution for your business needs](https://www.lucanet.com/en/pricing/).
- How many **user roles** you have licensed for each solution, and how many **license slots** per user role have already been assigned
- How many **reporting entities** you have licensed for each solution
- The **Upgrade** option, which allows users with the **[License Manager](https://support.lucanet.cloud/en/documentation/glossary.md#license-manager)** role to request a license upgrade for the respective solution

{% info-box %}
- For user roles with 100,000 or more license slots, the total available license slots are displayed with the infinity symbol (∞).
- **Lucanet.Certified Professional** users do not require license slots. They are not counted in the license overview.
{% /info-box %}

## Requesting a License Upgrade

You can request license upgrades directly from the Lucanet CFO Solution Platform. The request is automatically forwarded to Lucanet and triggers the relevant approval and provisioning processes.

{% warning-box %}
**Important:** All license upgrades, extensions, and amendments initiated via the Lucanet CFO Solution Platform are legally binding. License upgrades can therefore only be requested by users with the **License Manager** role (see [User Roles | License Manager](https://support.lucanet.cloud/en/documentation/administration/user-management/user-roles.md#licensemanager)). Make sure that the person requesting the upgrade is authorized to make contractual commitments.
{% /warning-box %}

{% stepper %}
{% stepper-step %}
Navigate to **Administration | Platform management | Lucanet licenses**.
{% /stepper-step %}
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In the row of the desired solution, click **Upgrade**. The **Request License Upgrade** dialog opens and is displayed as follows, for example:

'Request License Upgrade' dialog
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In the **Order details** area, specify the desired components and quantities. The available components depend on the respective solution. The prices shown are based on your current contract.
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In the **Summary** area, review the automatically calculated overview of the selected components and the monthly total fee.
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Optional: In the **Purchase order** field, enter a purchase order number that should appear on your invoice.
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Activate the check box to confirm that the automated upgrade request via the Lucanet CFO Solution Platform constitutes a binding contract amendment.
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Click **Send request**.
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You will receive an e-mail and an in-app notification once your request has been processed. After the upgrade is activated in your environment, the additional license slots and reporting entities are displayed in the **Lucanet licenses** workspace.

{% warning-box %}
- In the Lucanet CFO Solution Platform, you can only add license slots. For reduce or remove license slots, please contact your Lucanet representative.
- Only one license upgrade request per solution can be processed at a time. While an upgrade request is being processed, the **Upgrade** option for the respective solution is disabled. Once the request is completed, you can submit a new request.
{% /warning-box %}